MegaDrawsAU

Licensed & Regulated

Customer Support

ContactOur Team

We're here to help! Get in touch with our customer support team for any questions or assistance.

24/7 Support
•
Expert Team
Phone Support

1800 MEGADRAW

Free call from anywhere in Australia

24/7 Support Available
Email Support

support@megadrawsau.com

We respond within 24 hours

General: info@megadrawsau.com

Technical: tech@megadrawsau.com

Accounts: accounts@megadrawsau.com

Office Address

MegaDrawsAU Pty Ltd

45 Collins Street

Docklands VIC 3008

Australia

ABN: 43822837514

License: 679123458

Quick Help
Frequently Asked QuestionsAccount Help CenterResponsible Gaming SupportTechnical Support Guide
Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Important Information:

  • • We respond to all inquiries within 24 hours
  • • For urgent account issues, please call our support line
  • • Never share your password or sensitive account details via email
Emergency & Responsible Gaming Support

Problem Gambling Support

If you need help with gambling-related issues:

Gambler's Help: 1800 858 858
Online: gamblinghelponline.org.au
Lifeline: 13 11 14

Account Security Issues

For immediate account security concerns:

24/7 Security Line: 1800 MEGADRAW
Email: security@megadrawsau.com

Report unauthorized access immediately