Please read these terms and conditions carefully before using MegaDrawsAU services.
By accessing or using MegaDrawsAU services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
These Terms and Conditions ("Terms") govern your use of the MegaDrawsAU website and services operated by MegaDrawsAU Pty Ltd (ABN: 43822837514). By accessing or using our service, you agree to be bound by these Terms.
MegaDrawsAU is licensed and regulated by the Victorian Gambling and Casino Control Commission (VGCCC) under license number 679123458. We are committed to providing a safe, secure, and responsible gaming environment for all Australian players aged 18 and over.
You must be at least 18 years of age to create an account and participate in any lottery activities on our platform.
Our services are available to residents of Australia only. You must provide proof of Australian residency during the verification process.
You must provide accurate, current, and complete information during registration and keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Each person may only maintain one account. Multiple accounts by the same person are prohibited.
By purchasing lottery tickets through our platform, you agree to participate in the respective lottery draws according to the official rules.
All ticket purchases are final. Tickets cannot be cancelled, refunded, or exchanged once purchased.
Official draw results are determined by the respective lottery operators. MegaDrawsAU acts as an intermediary service.
Winners must claim prizes within the specified time frame. Unclaimed prizes will be forfeited according to the respective lottery rules.
Winners are responsible for any applicable taxes on their winnings as per Australian tax law.
We accept various payment methods including credit cards, debit cards, and bank transfers. All payments must be made from accounts in your name.
MegaDrawsAU may charge service fees for ticket purchases and other services. All fees will be clearly displayed before transaction completion.
Minimum and maximum deposit/withdrawal limits apply. All transactions are subject to verification procedures.
All transactions are conducted in Australian Dollars (AUD).
Refunds are only provided in exceptional circumstances and at our sole discretion.
MegaDrawsAU is committed to promoting responsible gaming and preventing problem gambling.
Players can request self-exclusion from our services for specified periods. During self-exclusion, access to your account will be restricted.
Players can set daily, weekly, or monthly deposit limits to help manage their spending.
We provide links to professional gambling support services and encourage players to seek help if needed.
We monitor player behavior for signs of problem gambling and may intervene when necessary.
We collect personal information necessary to provide our services and comply with regulatory requirements.
Your personal information is used for account management, transaction processing, identity verification, and regulatory compliance.
We implement industry-standard security measures to protect your personal and financial information.
We may share information with trusted third parties for service delivery and regulatory compliance purposes.
For detailed information about our data practices, please refer to our Privacy Policy.
Any fraudulent, deceptive, or illegal activity is strictly prohibited and will result in account termination.
Creating multiple accounts to circumvent limits or restrictions is prohibited.
Use of bots, automated systems, or any software to interact with our services is prohibited.
We have strict anti-money laundering policies and procedures in place.
Allowing minors to use your account or facilitating underage gambling is strictly prohibited.
While we strive for continuous service availability, we cannot guarantee uninterrupted access to our platform.
We are not liable for losses resulting from technical failures, system maintenance, or internet connectivity issues.
We are not responsible for the actions or failures of third-party lottery operators or payment processors.
Our total liability to you for any claims shall not exceed the amount you have paid to us in the 12 months preceding the claim.
You may close your account at any time by contacting our customer support team.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.
Upon account closure, any outstanding balances will be returned to you after deducting applicable fees and charges.
We may retain your account information as required by law or regulatory requirements.
We encourage customers to first contact our customer support team to resolve any disputes.
Unresolved complaints may be escalated to the Victorian Gambling and Casino Control Commission.
These Terms are governed by the laws of Victoria, Australia.
Any legal proceedings shall be conducted in the courts of Victoria, Australia.
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date.
Significant changes will be communicated to users via email or prominent website notices.
Continued use of our services after changes constitute acceptance of the modified Terms.
Company: MegaDrawsAU Pty Ltd
ABN: 43822837514
License Number: 679123458
Address: 45 Collins Street, Docklands VIC 3008, Australia
Email: legal@megadrawsau.com
Phone: 1800 MEGADRAW
Regulator: Victorian Gambling and Casino Control Commission